The Singularity Commerce Management Platform acts as a virtual sales rep, enabling us to deliver an unprecedented level of service and accessibility to our customers. These two features have substantially expanded our sales opportunities within this segment of our customer base.
Omnichannel & Wholesale eCommerce Solutions for Home Goods
Singularity solves the challenges of managing content, products, inventory, pricing, customers, sales teams & multichannel orders with proven, comprehensive solutions for your unique business.
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Features
Do a service for your buyers & sales teams alike. Customers can place orders on their mobile devices & your internal team can utilize the mobile eCommerce site as a selling tool on-the-go, in the shop, or at events.
Give customers access to exclusive or personalized product catalogs – great for managing B2C & B2B selling on 1 single eCommerce site, or unique catalogs for different users without needing to duplicate data.
Provide exclusive access to wholesale products or packages and pricing on the same site as your regular eCommerce business. Authorized users can log in to view the B2B eCommerce catalog and see their unique contract pricing.
Display unique pricing for retail & wholesale customers, or customer-specific contract pricing based on login. You can also hide pricing on the site if needed, or only show pricing when a user is logged in.
Allow customers to submit quick, bulk orders. The quick & easy-to-use matrix order form simplifies the ordering of multiple products in many size & color variations.
Offer quantity discounts to your customers that order in bulk. From one product page, allow your customers to order one single unit at full price, or 20+ units, a box of units, or a pallet of units at a lower per-unit price. The ranges and unit of measurements are completely customizable.
Show real-time product inventory levels across multiple warehouse locations. You also have the option to allow your customers to filter by stock and backorder products that are out of stock, but will be replenished.
Encourage customers to leave product ratings & reviews. This doesn’t only give you great website content, it gives you an opportunity to address feedback. Did you know? 63% of customers are more likely to make a purchase from a site that has user reviews.
On top of rich product content, specifications, images & videos, display product variants, related items based on browsing history, upsell products in-cart to increase average order value, & cross-merchandise products for promotions & specialized categories.
Extend targeted promotions to individual customers or customer groups & also allow certain customers to use special payment terms & shipping options. at checkout.
Auto-suggest search terms when a customer begins to type. Display easy to use filters so customers can apply select multiple attributes & refine the product catalog. Help customers find the information they’re looking for quickly by guiding them with tiered categories.
Want a browse-only catalog? Not a problem. Singularity supports non-transactional sites with or without pricing display. Alternately, you can restrict ordering to logged in customers.
